top of page

Your Lil Cook's Privacy Policy

Effective Date: June 12, 2023

​

Introduction

​

Your Lil Cook ("we", "us", "our") is dedicated to protecting your privacy and providing you with the highest level of service. This Privacy Policy explains how and why we collect, use, and disclose your personal information. It aligns with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the "Privacy Act") and applies to any person's use of our website, services, or products.

​

1. Collecting Personal Information

​

We collect personal information to offer, provide, manage and improve the goods and services we provide and for other purposes set out in our Privacy Policy. The type of personal information we collect and hold includes, but is not limited to:

​

  • Identity Data: First name, last name, username, and similar identifiers.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Transaction Data: Details about payments from you and other details of products and services you have purchased from us.

 

We collect personal information directly from you. We may do this in various ways, including when you:

​

  • Interact with us on our website.

  • Contact us via email, telephone, or social media.

  • Participate in a promotional event, competition, survey, or register to receive promotional material or information.

 

We may also collect personal information about you from other people or organisations. This may happen without your direct involvement. For instance, we may collect personal information from:

​

  • Publicly available sources of information.

  • Your representatives (including your legal adviser, accountant, mortgage broker, executor, administrator, trustee, or guardian).

  • Other organisations, who jointly with us, provide products or services to you.

 

2. Using and Disclosing Personal Information

We use your personal information to:

​

  • Provide and manage our services.

  • Communicate with you, including about our services, competition results, special promotions, and events which might interest you.

  • Verify your identity.

  • Address any issues or complaints that we or you have regarding our relationship.

  • Comply with laws, regulations, codes of practice and rulings in Australia and overseas.

 

Your personal information may be shared with:

​

  • Service Providers: We may share your information with third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include providing marketing and advertising services, providing mailing or email services, tax and accounting services, data enhancement services, fraud prevention, web hosting, or providing analytic services.

  • Protection of Rights and Safety: We may share personal information to protect the safety, rights, property, or security of Your Lil Cook, any individual, or the general public; to detect, prevent or otherwise address fraud, security, or technical issues; to prevent or stop activity which Your Lil Cook, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.

 

3. Information Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification or disclosure. We do this by using a range of processes and security measures including:

​

  • Secure servers and firewalls.

  • SSL encryption on our website and systems.

  • Regular reviewing and monitoring of our practice against our policies.

 

4. Cookies and Web Beacons

We use cookies on our website. Cookies are small text files that our website may place on your computer or device. Most often, cookies are used to recognise repeat users of websites and remember user preferences. We may collect this information both anonymously and in relation to user accounts.

​

5. Access and Correction

​

Under the Privacy Act, you have a right to access and ask for corrections to personal information that we hold about you. We will provide you with access unless there is an exception under the Privacy Act that applies.

​

6. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

​

7. Complaints

If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us and we will take reasonable steps to investigate the complaint and respond to you.

​

8. Contact Us

​

If you have any questions about our Privacy Policy, please contact us at booking@yourlilcook.com.au or call us at (03) 9381 5167.

Note: This is a simplified privacy policy and might not cover all aspects of Australian data protection law. Depending on the specific activities of your company, you may need to include additional sections or seek professional legal advice.

bottom of page